Privacy policy.

At Flower Hotels, we’re committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you shop with us online.

1. What We Collect

When you place an order or contact us, we may collect the following personal details:

• Name

• Email address

• Shipping and billing addresses

• Phone number

• Payment details (processed securely via our payment gateway)

2. How We Use Your Info

We use your information to:

• Process and deliver your orders

• Communicate with you about your purchase

• Respond to your enquiries or support requests

• Improve your shopping experience

We do not sell, rent, or trade your personal information to any third parties.

3. Payment Security

All transactions are processed through a secure payment gateway. We do not store your credit card details.

4. Cookies & Site Data

Our site may use cookies to enhance your shopping experience—like remembering what’s in your cart. You can adjust your browser settings to disable cookies if preferred.

5. Third-Party Services

We may use trusted third-party services (such as payment processors or shipping platforms) to assist in fulfilling your order. These providers only receive the data they need to perform their function.

6. Your Rights

You have the right to access, correct, or request deletion of your personal information. Just contact us at [insert contact email] and we’ll sort it out promptly.

7. Updates to This Policy

This policy may be updated from time to time. Any changes will be posted on this page.